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TAMS receives a lot of emails, calls and messages from people seeking diagnosis and treatment for their mast cell illness. A lot of these ask the same questions, so we have put together some information to help you. Please read our Need Help? page first.

If you have a question about your mast cell disease, please send us your question via our online form, or join our Facebook Patient Support Group. You can also attend our bi-monthly online mast cell disease support group.

Please note that TAMS cannot provide crisis support or medical advice in any circumstances. If you or a loved one are in need of urgent care for matters of physical or mental wellbeing you need to contact Triple zero (000) AUST / Triple one (111) NZ. Browse our list of free mental health support services in Australia in New Zealand.

Our TAMS phone number is connected to a message bank. Please leave a message on our message bank and we will get back to you shortly, or send us a message below and we will reply within two business days.